Mon-Fri: 8:30 AM to 8:00 PM ET
and Sat: 9:00 AM to 5:00 PM ET
Make monthly payments, update your profile information and manage your Citi mortgage easily. No matter what kind of help you need, our customer service team is here to help.
Cenlar FSB is Citi's loan servicing partner. Go to your Cenlar account to view current statements, make payments, set up account notifications and more.
If your mortgage is linked to your Citibank account, sign on to schedule payments, view statements and track activity.
You can still access your account history from Citi Mortgage. See tax statements and other information from before your loan was transferred or paid off.